Frequently Asked Questions

Below we have put together answers to some commonly asked questions and queries.
If you have a question that you can't find the answer to, please contact us on any of our social media pages or alternatively drop our team an email to



Do 'PRE ORDERS' require payment upfront or on dispatch? 

  • Payment for our pre order items are taken upfront (as soon as you checkout). 


Can I cancel/return my order?


When will my order be dispatched?

  • We aim to dispatch 'IN STOCK' items within 3-4 working days (see SECTION 20 of our Terms of Service).
  • For 'PRE ORDER' items, the estimated dispatch dates can be found in the description of each item. We try our best to keep these updated with accurate dispatch estimates.
  • Orders that include both 'IN STOCK' and 'PRE ORDER' items will be dispatched all together. 


What does 'IMPERFECTIONS' mean?

  • An item stated to have 'IMPERFECTIONS' will have slight faults, blemishes and undesirable features.
  • This can include small dents, minor creases, or tiny tears in the product. 
  • Please see a range of examples in the photos provided below.